Hiraeth, the word with no easy translation

2014-11-30 006There I was, sitting late in the evening taking care of some (admittedly) very late Christmas cards, when it hit me – the expected feeling of homesickness that nevertheless slams me every year in the most unexpected manner. Arriving with the force of an easterly wind, the feeling of longing was so strong it nearly took my breath. I put down my pen, closed my eyes and for several minutes simply lived in the moment of that achy feeling.

It’s hard to explain to someone who’s lived in the same place their entire lives, but those of you who’ve moved from where you’ve grownup will likely understand. It’s as though a part of me still exists in the northern interior where I grew up, and sometimes that part calls me home so strongly it’s nearly impossible to resist and kind of painful. For me it feels like more than just homesickness,and remarkably after sharing this with friends on facebook, one of them posted this:

“Maybe the word you need is Hiraeth: It’s Welsh for the yearning, the nostalgia, or the grief for the lost places of your past.”

Yes. Hiraeth. This is exactly it. It is a yearning for the Christmas’s and winters of my childhood, for everything that was good and magical about those memories. The many nights spent outside watching northern lights in snowbanks created when my father shoveled off the roof – a spectrum of moving,living prismatic colours dancing across the sky as though accompanied by a symphony.

I long for the many wonders of snow in all its incarnations. Soft and yet crisp in the extreme cold, that Styrofoam sensation of really dense snow is so fun beneath the feet, or tossed up in a cold handful into the light of the sun to watch a thousand sparkling crystals fall to the ground. Did you know snow even has a smell?

Christmas trees didn’t come from Ikea but from the forest after a snowmobile ride into the back forty with a sled pulled behind. My dad would knock the snow off of what seemed like hundreds of tree’s at the urging of my mother – cursing the snow that fell down his collar- until at long last he would simply declare: “THIS is the tree!” and we would laugh and go home.

The smell of wood smoke from a fire burning at the hearth…or perhaps the resinous scent of evergreen boughs decorating the stair rails, it’s always the nearly undefinable moments that bring forth this feeling. It’s a blur of scent and sounds, feelings of happiness and emotions full of love from the past and present combined. And it passes,always, but while it lasts the feeling of separation is strong, inconsolable and not without a bit of melancholic nostalgia.

While my home is now here on the coast, I embrace and respect this longing as a sign of how much of me is still very much a part of where and how I grew up, a connection to something bigger and more important. I love the past, but enjoy greatly the present and look forward to the future.

The yearning for Christmas past mingle with the joy and discovery of Christmas new. Old values, new traditions. Change is inevitable but good. Sometimes home isn’t a place,but the people you are with and happiness is found with those you love, be it friends or family. 

To my friends and readers, I hope you find gratitude for the blessings in your life this Christmas, are free from hunger, have a warm roof over your heads and kindness in your heart. There is so much more that brings us together, than keeps us apart.

In the wise words of Roy L. Smith:

“He who has not Christmas in his heart will never find it under a tree.”

Merry Christmas!

** In the New Year, I’ll have that new update on a story done earlier this year on Liberal cronyism gone wrong – very wrong. (In fact,it’s a bit sickening) In addition to our first Duel of 2015. I’ll also be doing some work on the blog,so don’t be surprised if you see it down for a day or two, and updating the 100+ Reasons the Liberals Need to Go – please feel free to add new concrete examples to the comments section with a link if you can!

Posted in Laila Yuile | 24 Comments

This weeks column for 24Hrs Vancouver: Site C- Case hasn’t been made.

This week’s topic: Did the provincial government make the right decision approving the Site C dam?

I agree with Brent that British Columbia does have a real opportunity in front of it right now, but it has nothing to do with energy. The controversial and confusing decision to approve the Site C dam on the Peace River provides ample opportunities to examine and highlight just how this government operates when it comes to projects of immense proportion.

Contrary to what some might think, I’m not “anti-everything.” I stand firmly in support of responsible development and when multi-billion-dollar projects are proposed, it’s critical to ensure proper process and independent examination of the proposal have occurred. It’s not in the best interests of the province or taxpayers to charge ahead without being absolutely sure this project is justified and costed correctly.

Sadly, in the case of Site C, that hasn’t occurred and there are serious concerns surrounding the justification and the cost of the project. Over the last couple of years, the premier has presented an ever-changing litany of reasons why Site C is needed.

It started off on the books as a project for B.C.’s power use, but for much of her time in office, Premier Christy Clark has billed Site C as essential to power the various LNG project proposals – we know that’s incorrect, since any plants would most likely be operated on power produced in a natural gas-fueled power plant. Then, during the final day of the public hearings in front of the Joint Review Panel, BC Hydro said the power from Site C would be perfect for export to California.

Read Brent Stafford’s column here.

However, in the announcement last week, Clark said this dam will provide future generations with good clean power for a century. Who’s right? It’s easy to see where the concern is with so many conflicting justifications for a project that the government exempted from an independent review by the BC Utilities Commission…

READ the rest of this week’s column, comment and vote at: http://vancouver.24hrs.ca/2014/12/21/site-c-case-hasnt-been-made

Posted in 24 hours Vancouver The Duel, BC Liberals, BC NDP, BC Politics, LNG/fracking, The Environment | Tagged , , , , , | 25 Comments

Real Canadian Superstore once again in the spotlight after denying customers redemption of points

I’m really starting to wonder what kind of a company Loblaws is after a recent experience where I and other customers were told we could not redeem our points on the PC plus card. Time for another grocery shopping rant.

Groceries unloaded, I hand my points card to the cashier, and tell her I’ll be redeeming 30,000 points, which equates to $30 off. She told me that if I wanted to use this weeks coupon to receive 25,000 points, I couldn’t redeem them. Knowing the coupon states the purchase must be over $250 AFTER all coupons and redemption’s, I told her the order would definitely be over that with Christmas shopping, so it would be fine.

She tells me, no, that even if you are over, you cant redeem any points or you wont get the new points. In other words, if I wanted to redeem the points I already have, I would have to forgo the coupon bonus points! I wasn’t about to argue with her, and thought perhaps she simply misunderstood the coupon, so I asked her to call a supervisor or manager, which she did.

This is the coupon, and the policy.

superstore flyer

 

superstoreexplanation

 

 

 

It’s very clear on the coupon what the policy is. In fact, a customer must redeem a minimum of 20,000 points AND have a purchase of  $250 after that redemption( plus any other coupons ) to get the new points. Both of which I met.
In waiting for the manager, another woman said she had been told the same thing, and not allowed to redeem any points on her purchase because she wanted the extra points. This might not seem like a big deal,but if you are working on a budget and you are counting on a $30 reduction on your bill, it matters at the till.

The manager shows up, and I explain what the cashier told me, and that it’s clearly incorrect,and show her the coupon. I expected her to agree and tell the cashier  it’s fine, but she looks at the coupon, looks at me, and says: “Oh it doesn’t matter what the coupon says, it’s not working like that.”

I ask her why, and she says it’s misprinted and that you cant redeem any points to get the new ones. Then she tells me that other customers have tried it and they don’t get the points.
Interestingly enough, this isn’t the first time I’ve encountered this, and I believed it the first time and chose to get more points instead of redeeming current ones, but this time I wanted to find out what was going on.

I showed her the wording – and she clearly read it herself- and then she was silent. There was another cashier with her who was looking nervous. I told her that if the store was denying customers their redemption’s-which would add up to a significant amount at this time of the year- that was really unethical.

The cashier beside the supervisor then blurted out:  ” They told us to say that to everyone, no matter what.” Her face was red. I felt so bad for her.

The supervisor looked at me and said..”Oh,look, the coupon does say that, I guess they re-worded it. Let me go call upstairs” So off she went, and made a call upstairs.

Then she called the cashier and said “Go ahead and redeem the points.”

So, I got the $30 off the bill, and the new points showed on the bill of course.

There was no computer glitch. There was no mistaken understanding.

The cashiers had been told to tell every customer who wanted to use the new points coupon for over $250 they couldn’t redeem any points at all to use it, in direct contradiction to the coupon itself that says you MUST redeem points. When someone decides to redeem anyways with a purchase over $250, believing what they are told, the store wins because no coupon is used, and therefore no points are paid to the customer.

At 25,000 per customer order over $250, the store saves $25.00 every time a customer falls for this.

I spoke with her after, privately and she said it wasn’t her direction to do that, but from higher up. She didn’t know if they were doing it at other stores, or just this particular store. I called the next day to speak to the store manager, but apparently he was very very busy all day.  He also happens to be the fellow I found taking off the dollar daze stickers before the sale was over…

What really bothered me more than the unethical direction, was that the store would put their front line workers, those amazing cashiers, in a position like this. It’s just not right – it’s not their fault.

I’d like to hear if anyone else has had this issue in other stores, or if it’s just this one rogue store where the spirit of the Grinch lives on at Christmas.

http://lailayuile.com/2014/12/05/whos-the-scrooge-at-real-canadian-superstore/

http://lailayuile.com/2014/12/11/update79-comments-and-zero-response-from-loblaws-on-about-to-expire-product-discount-rollback-at-real-canadian-superstores-across-canada/

And it seems Loblaws is under scrutiny for its pricing practices with suppliers as well. http://www.theglobeandmail.com/report-on-business/supplier-squeeze-loblaw-in-the-spotlight-over-pricing-practices/article22168960/

Posted in Laila Yuile | Tagged , | 25 Comments

Kiewit-General “committed willful and serious safety violations” in Washington state accident, fined $150,000

I noticed some interesting and heavy activity yesterday on my blog, from a US source using Level 3 Communications out of Maryland, U.S. – a company that interestingly enough, was spun off from Kiewit Diversified Group, a subsidiary of Peter Kiewit and Sons. The interest was very specifically focused on the posts I’ve written that involve or feature Kiewits work in BC, and most recently on the issues with the retaining walls along the Sea to Sky Highway. 

This prompted a bit of digging around since often traffic like that can lead to a story or a related story. And sure enough,something popped up.


“The contractor building a new 520 floating bridge is accused of willfully putting the lives of workers in danger by ignoring safety warnings related to cranes being used on the project.

Kiewit-General will receive a fine of more than $150,000 for willful and serious safety violations stemming from an accident at the site in Aberdeen where pontoons for the floating bridge are being constructed, according to a source with knowledge of the incident, which led to an investigation by the Washington State Department of Labor and Industries.

On June 21, 2014, a 13,000-pound concrete counterweight being lifted off a construction crane fell to the ground, narrowly missing two workers. Five workers were on the crane at the time, and could have been seriously injured or killed if the crane had collapsed, according to the source.

KIRO Radio has viewed video of the incident, during which the man filming seems to have anticipated an accident of some kind.

“And that’s why I was filming,” he said.

The video was sent to L & I, which led to an investigation.

State inspectors found that a steel hook attached to the top of the counterweight, which is used to lift it, broke free from the concrete and steel frame it was cast in.

The accident led to serious revelations about Kiewit, including accusations that the company knew for nearly 10 years that the steel hooks could be faulty, but failed to take action.

The hook in question, called a lifting eye, was the subject of a manufacturer’s bulletin in 2005 and again in 2011. The bulletin indicated that the steel lifting eyes could fail and should be inspected. If irregularities were found, the manufacturer provided a set of guidelines that companies should follow to fix the lifting eyes.

Kiewit, before it joined with General on the 520 bridge project, owned several tower cranes that used the questionable lifting eyes. Instead of repairing the lifting eyes as the manufacturer recommended, Kiewit attempted its own repairs or, in some cases, didn’t attempt any repairs, the L & I investigation found, according to the source.

The source said Kiewit had, on multiple occasions, disassembled and then re-erected tower cranes in Washington state without replacing potentially faulty lifting eyes when they had the chance.

As a result, Kiewit-General, as a joint venture, will receive willful violations for failing to follow recommendations from the crane equipment manufacturer, failing to address the hazard, and putting employees in direct danger of a tower crane collapse. The company also received serious violations for using a worker that wasn’t qualified to oversee crane disassembly at the Aberdeen site, and for allowing that worker to develop procedures they were not qualified to develop.”

 

Read the rest of this story,listen to audio and video features showing footage of the crane accident HERE: http://mynorthwest.com/11/2670486/Investigation-520-bridge-contractor-put-workers-in-danger-of-crane-collapse

This particular bridge project has been plagued with issues, which I covered here after Dave White of News1130 broke the story in BC- this is a *must read* refresher:

http://lailayuile.com/2012/11/10/port-mann-bridge-builder-kiewit-faces-construction-concerns-in-the-u-s/

Of course, all this talk about bridges,crane collapses and safety violations brought me back to the very big crane mishap that happened on the Port Mann Bridge during construction. http://lailayuile.com/2012/11/10/port-mann-bridge-builder-kiewit-faces-construction-concerns-in-the-u-s/

I did a bit of research but couldn’t find any reports detailing the results of the Worksafe BC investigation into that accident, and after going through the archives on the Worksafe BC newsroom site, I called their media room to ask what the findings were or if they were released.

I was told they were not available and that I would have to file an FOI ( Freedom of Information request) to find out. I asked if it were possible to simply find out if any fines or infractions were issued without details, and again, told to file an FOI. (This has already been done by a source and the results will be shared. )

One would think the results of a WorkSafe BC investigation into a very public accident on a public project would not be a private or personal matter.  It is possible to report the findings without naming individuals.

***Update 2pm Dec 19/2014 :

From our dear friend NVG ( virtual fist bump here)  in the comments below, a link to a story from The Sun where it mentions the reason Worksafe BC might not even have anything to FOI – they allowed Kiewit/Flatiron to do their own investigaton. Shocking excerpt :

“What made the gantry collapse? Al Johnson, Work-SafeBC’s regional director in charge of regulating construction, said the two companies that designed and built the bridge, Kiewit and Flatiron, were best able to answer that question.

“Sometimes we do our own investigation, but in this particular incident our officers felt that (the companies) had the engineering expertise – and they brought engineers in that knew specifically about the truss,” Johnson said. “So we were satisfied that they had the right engineers on the job to evaluate what occurred, what went wrong, and how to prevent that … from happening again.”

WorkSafeBC met with the companies on Nov. 7 after their investigation was finished.

“They were using the truss in what they call an ‘unconventional’ way,” Johnson said. “In this cantilevered position, the truss is sitting on two short front legs and two larger back legs.”

When the 90-tonne segment was moved out to the end of the cantilever, the front supporting legs began to bend.

“It would be sort of like if you had a table with very simple legs, like a card table, and you had short legs on one side and longer legs on the other side, and you started to push it forward,” Johnson said. “The front legs collapsed.

“Their engineering design hadn’t given consideration to all the different factors of using it that way.”

http://www.canada.com/vancouversun/news/westcoastnews/story.html?id=43dfc7e5-e701-49d6-8ea4-a8d60ae6fd1e

Kiewit has a long history of being one of the contractors favoured by the BC Liberal government, along with SNC Lavalin and Macquarie, but one with a questionable track record.

Their safety record was detailed at length in this excellent piece by Tom Sandborn in the Tyee last year: http://thetyee.ca/News/2013/04/08/Kiewit-Record/

The ministry of Transportation has yet to respond to the questions asked in this post: http://lailayuile.com/2014/11/27/sea-to-sky-retaining-wall-questions-continue-as-internal-emails-indicate-kiewit-inspected-their-own-work/

 

** In February 2014, BIV noted that Kiewit/Flatiron general partnership had filed suit with regards to the segment dropped into the river during the Port Mann bridge incident, alleging the defendents ” failed to “specify and deal with the risk that the main truss might slide during span-by-span erection of segments on a slope.” http://www.biv.com/article/2014/2/port-mann-bridge-contractor-files-suit-over-segmen/

 

Posted in BC Liberals, BC NDP, BC Politics | Tagged , , , , , , , , , , , , | 12 Comments

The Commonsense Canadian gets to the heart of the matter on Site C approval.

There’s really not much I could add to this, Damien Gillis has wrapped this up so well – I highly recommend reading this fine post. Here are some excerpts:

” …the Liberal Government excluded the public’s independent energy watchdog, the BC Utilities Commission, from reviewing the project. The regulator was built precisely for this purpose: to examine proposed energy projects and plans based on their need and value to taxpayers and ratepayers. ”

“… the Liberal government set the rules for the review process, then broke them as soon as they became inconvenient.”

“At first, Site C was to power BC’s homes, but when we became a solid net exporter of power in recent years – according to BC Stats – the rationale morphed into powering energy-intensive LNG projects. But BC Hydro undermined that statement during the JRP hearings, saying it was instead to export excess power to California – likely a money-losing proposition for BC.

Then, just last week, Christy Clark went back on her LNG argument, admitting that Site C was notin fact required for that industry. ”

*Read the rest of this post, HERE: http://commonsensecanadian.ca/site-c-dam-govt-ignores-rules-faces-multiple-lawsuits/

My only addition would be to ask these two questions that I put forth yesterday, online:

Why is it that the province has the money for a project toppling the $8 billion mark, when mayors have been forced to propose an increase in the provincial sales tax in order to fund transit improvements?   ( meanwhile seismic upgrades to schools haven’t been completed, it was pointed out) 

~and~

Considering it has been accepted that temporary foreign workers would need to be used in part to build any LNG projects in the province, who exactly is going to be filling the alleged 10,000 jobs the premier has promoted this project would provide? 

Posted in BC Liberals, BC Politics, LNG/fracking, LNGindustry/fracking, P3 projects in BC, The Environment | Tagged , , , | 10 Comments

There is no defence – period.

I missed an interesting story  yesterday with my focus on waiting for the Site C announcement – I’ll have a blog post on Site C soon, but I’ve received quite a few messages asking what I think of this:

http://www.cbc.ca/news/canada/british-columbia/f-kill-or-marry-question-by-cfox-host-jeff-o-neil-provokes-outrage-1.2876099?cmp=rss


W
here to start… how about a little history? CFOX is not a news station. It’s rock station with a lot of shock-jock radio. The Jeff O’Neil show is famous (infamous?) for the stunts he and his co-hosts pull,along with games like this one. Kind of like a milder Howard Stern. I’d never heard of this game so I did a bit of looking around on the net. Clearly, it’s not intended to be a literal game, and one most people would imagine played in drunken college stupors during frat parties ( I see online it’s also played by teens as well) but what happened yesterday just ended up being wrong on many levels.

1.How it came to be that someone at CKNW figured that their regular listeners would enjoy the Jeff O’Neil show – even with guest hosts – is frankly, beyond me. Having been a guest on NW many times, I can assure you that if CKNW listeners wanted to hear CFOX, they would be already tuned into CFOX. If this was an attempt to draw in some new listeners to CKNW, it failed miserably.
2. It is implausible that anyone who has listened to the Jeff O’ Neil Show, or previously been on his show could claim to be shocked or surprised by anything said,done or asked on his show.Everyone who guests on his show knows very well anything could happen, and this isn’t the first time Global hosts have been on the show. To claim otherwise is disingenuous. If you don’t want to be put in an awkward position, don’t do it. He is not going to tone it down for anyone,or another station.

3. Freedom of speech protects every Canadian, barring hate speech or threats – implied or real. The Jeff O’ Neil show is definitely not my thing, yet it clearly has had lasting power with their audience. Fine. I make the comparison to the really bad TV shows out there that end up lasting forever like Big Brother- I don’t watch them either,but I get there is an audience for it. Had this not been simulcast on CKNW, likely no one would have noticed because the audience doesn’t cross over.

4. The situation was made worse by defending it in the face of very real outrage by women and men alike who have never heard of this game( including myself, until this) and consider it unacceptable and misogynist. Joking about any politician being eff’d, killed or married isn’t funny, especially with newscasters who report or deal with said politicians.

Violence against anyone is a sensitive and very real issue. We’ve just endured the Ghomeshi revelations and subsequent confessions of women around the world. Ironically, just the day before this segment aired, Global aired this story of violence against women and the sobering stats of how many women have been killed in BC this year alone by a partner:  http://globalnews.ca/news/1728385/he-beat-me-to-a-pulp-b-c-faces-epidemic-of-domestic-violence/

“There have been 20 murders, seven attempted murders and nine perpetrators have taken their own lives in murder-suicides.”

It shouldn’t require an explanation of why this game is offensive to many, but if you needed one, that link above tells you why.

I think for the Global hosts involved – who regularly report stories on politics, or violence and present those to their audience – it’s a problem when you knowingly guest in another venue that might put you at odds with your regular role. Lesson learned.
CKNW apologized, and Global has done the same. Jeff O’ Neil will likely still keep playing pranks and games like this, and it can’t be said by anyone who might appear from this point on that they didn’t expect whatever came at them.

They too, have offered an apology http://www.cfox.com/2014/12/16/from-the-jeff-oneil-show/

Like it or not – and I don’t- that frat house stuff is his shtick.

It’s often twisted,but if his listeners didn’t like it, he wouldn’t be doing it. As mentioned above,had this not been simulcast on CKNW, likely no one would have noticed because the audience doesn’t cross over.

Global morning host Sophie Lui was on earlier this year, played the same game, was given the names of some of her colleagues as choices and no outrage… but then it wasn’t simulcast on CKNW.   https://soundcloud.com/cfoxvan/the-jeff-oneil-show-vs-sophie

Our right to freedom of speech comes with responsibility.

Part of that is personal judgement on what is appropriate for an age group, a venue or a certain audience – much like the way movie ratings are done to protect children from inappropriate content.

We don’t consider that censorship, we call it common sense –  something that was missing on several fronts in this event.

 

 

Posted in Laila Yuile | 11 Comments

Every pundits worst nightmare – Mom calls the open line.

Tis the season to be jolly…unless you happen to be these two pundits who are brothers when they realize it’s Mom calling to bawl them out live on C-span for bad behavior!

The looks on their faces are priceless – some comedic relief from the news of the day.

http://www.washingtonpost.com/news/post-nation/wp/2014/12/16/hero-mom-calls-into-cspan-to-berate-her-arguing-pundit-sons/

 

Posted in Laila Yuile | Tagged , , , , | 1 Comment

This weeks column for 24Hrs Vancouver: Transit tax penalizes the poor.

This week’s topic: Is a 0.5% increase in the provincial sales tax a good way to fund transit improvements in Metro Vancouver?

Let’s face it, for most people tax is a four-letter word. Say it and people scowl as if you’ve said something offensive and inappropriate. However painful it is to hear, the truth is that taxes are a necessary evil. For every level of government, from municipal through to federal, taxes are vital revenue streams that help pay for the services and infrastructure we rely on.

Having said that, I don’t think an increase in the provincial sales tax within Metro Vancouver to fund transit improvements alone is the solution.

It’s been said that a no vote in this referendum will set back transit a decade and there is no other way to fund transit that is as fair as this proposal, yet a tax that penalizes those who can least afford it is anything but equitable.

It’s estimated to cost the average family approximately $125 a year, and the poorest families, $50.

Without a doubt, we need to get moving on transit in Metro Vancouver, but we are also facing some big challenges as a province. Highways and other infrastructure are in disrepair. Hospitals are overcrowded and understaffed. The list goes on, yet we keep hearing there is no money.

Read Brent Stafford’s column here.

I can’t help but feel it’s terribly short-sighted to approach the funding solution for transit on its own when the province is clearly in need of a solid revenue stream for all of these challenges.

While the premier often boasts about our low tax rates, the cost has been steep. What isn’t mentioned is that the series of cuts to both personal and corporate taxes since 2000 created a devastating hole in provincial revenues that has never been adequately replaced. We’ve been left with a regressive tax system that hurts the people who can least afford it – just like this sales tax increase…

READ the rest of this weeks column, comment and vote at http://vancouver.24hrs.ca/2014/12/14/transit-tax-penalizes-the-poor

 

HERE is the link to the Canadian Centre for Policy Alternatives paper on progressive tax solutions: http://www.policyalternatives.ca/sites/default/files/uploads/publications/BC%20Office/2013/01/CCPA-BC-Tax-Options_0.pdf

And here is the quick look at page 8 where a portion of the reforms are listed – many of these options could potentially provide enough revenue for transit improvement ( dedicated much like the portion of this sales tax revenue proposal) as well as bringing in additional revenue for things like healthcare and education,as well as restoring cuts to justice services programs etc.

progressivetaxchanges

Posted in 24 hours Vancouver The Duel, BC Liberals, BC NDP, BC Politics | Tagged , , , , , , , | 16 Comments

World Vision offers Feed a Hungry Family in Canada gift option.

In July Canada made it back into the  UN’s top ten list of developed countries, but looking at the World Vision gift site, you might think we were a third world country. While this might shock some, the response to my recent posts on the Loblaws chains decision to pull back the 50% discount on nearly expired product in favour of a 30% discount indicates there are a lot of hurting families, seniors and singles out there.

World Vision is most well known for supporting children,families and communities in third world countries. That they are now offering the option to help feed a Canadian family isn’t something we, as a nation, should be proud of.

https://catalogue.worldvision.ca/Gifts/Forms/Gift.aspx?giftId=2519

worldvision

 

Posted in BC Liberals, BC NDP, BC Politics, Federal politics | Tagged , , , , , | 14 Comments

Update:79 comments and zero response from Loblaws on about to expire product discount rollback at Real Canadian Superstores across Canada

If there is one thing I have to shake my head at, it’s when a corporation can’t, or won’t take ownership of their decisions. Case in point, my recent post: http://lailayuile.com/2014/12/05/whos-the-scrooge-at-real-canadian-superstore/

Inundated with both comments and emails from readers right across the country who are feeling the pinch of the lost discount, I sent an inquiry off to Loblaws on Saturday December 6th.

I received a nameless reply on December 8th,indicating a response was forthcoming:

lopblaws responseNicely surprised, I waited. And waited.

Nothing. I have heard from two managers who’ve asked not to be named for obvious reasons, that it was a chain decision and that it’s impact will be unsold product.

In the grand scheme of things, Loblaws doesn’t have to be accountable to anyone but their shareholders – least of all, their customers. But the customers are speaking and they aren’t happy about this. And it’s pretty appalling when you see something like this, tweeted by a  fellow in Peterborough Ontario:

superstore

 

Seriously Loblaws? Sticking 30% stickers on top of the 50% ones? Talk about leaving a bad taste in your mouth…and it’s not the nearly expired product!

Merry Christmas, Mr. Weston. Your ads this holiday season tell customers to start a new tradition…and they might. How about shopping somewhere else?

Posted in Laila Yuile | Tagged , | 25 Comments