If there is one thing I have to shake my head at, it’s when a corporation can’t, or won’t take ownership of their decisions. Case in point, my recent post: https://lailayuile.com/2014/12/05/whos-the-scrooge-at-real-canadian-superstore/
Inundated with both comments and emails from readers right across the country who are feeling the pinch of the lost discount, I sent an inquiry off to Loblaws on Saturday December 6th.
I received a nameless reply on December 8th,indicating a response was forthcoming:
Nothing. I have heard from two managers who’ve asked not to be named for obvious reasons, that it was a chain decision and that it’s impact will be unsold product.
In the grand scheme of things, Loblaws doesn’t have to be accountable to anyone but their shareholders – least of all, their customers. But the customers are speaking and they aren’t happy about this. And it’s pretty appalling when you see something like this, tweeted by a fellow in Peterborough Ontario:
Seriously Loblaws? Sticking 30% stickers on top of the 50% ones? Talk about leaving a bad taste in your mouth…and it’s not the nearly expired product!
Merry Christmas, Mr. Weston. Your ads this holiday season tell customers to start a new tradition…and they might. How about shopping somewhere else?